Case Studies · Selected Engagement Outcomes

Selected outcomes from client engagements.

Review participant-reported and client-reported outcomes from work with Johnson & Johnson, CUNY, Cleveland Metropolitan School District, and Head Start.

Measurement note: Figures shown are engagement-specific outcomes from participant evaluations or client-reported administrative data. Methods, sample sizes, comparison periods, and reporting windows vary by engagement. These results are not guarantees of future performance. Contact Pivot for engagement-specific measurement details.

Johnson & Johnson

Healthcare / Fortune 500

Challenge

High stress levels among frontline employees leading to increased absenteeism and turnover across multiple business units.

Solution

Delivered a series of customized workshops focused on burnout prevention, emotional intelligence, and resilience building for 500+ employees.

Results

✓Reduced reported burnout by 45%
✓Improved engagement scores by 32%
✓Decreased absenteeism by 28% within 90 days

“I walked away with tools I can actually apply. The mix of professional expertise and relatable delivery was unmatched.”

Workshop Participant, Johnson & Johnson

Cleveland Metropolitan School District

K-12 Education

Challenge

Educator burnout reaching crisis levels post-pandemic, with teacher retention at historic lows.

Solution

Implemented district-wide PivotEDU programming including educator wellness workshops, student mental health first-aid training, and administrator coaching.

Results

✓67% of educators reported improved coping skills
✓Reduced staff turnover by 22%
✓Trained 200+ educators in mental health first aid

“Pivot's focus on mental health and resilience is exactly what our team needed. Their authenticity and actionable steps left a lasting impact.”

School Principal, Cleveland Metropolitan School District

Head Start

Early Childhood Education / Nonprofit

Challenge

Staff dealing with secondary trauma from working with at-risk families, leading to compassion fatigue across the organization.

Solution

Designed a custom workshop series addressing secondary trauma, boundary-setting, and sustainable self-care strategies for early childhood educators.

Results

✓89% of participants rated the program as highly effective
✓Measurable improvement in team communication scores
✓Staff reported feeling more equipped to handle high-stress situations

“This workshop was transformative. Chris and Jazmine brought insightful strategies that I can use both at work and at home.”

Program Director, Head Start

City University of New York (CUNY)

Higher Education

Challenge

Faculty and administrative staff experiencing heightened stress from managing large student populations with limited resources.

Solution

Delivered a keynote and follow-up workshop series on the intersection of mental health, leadership, and institutional resilience.

Results

✓4.9/5 average session rating
✓Department-wide adoption of stress management practices
✓Increased cross-departmental collaboration on wellness initiatives

“This was the most impactful professional development session I've ever attended.”

Department Director, City University of New York (CUNY)

Establish a baseline for your organization

Take the free PivotIQ Baseline to assess five organizational domains in approximately seven minutes, or contact us to discuss an engagement-specific measurement plan.

Take the free Baseline Book a scoping call